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Fintech RALPH HAMERS | ING GROUP CEO SPEAKER BIO Ralph Hamers was appointed a member of the Executive Board of ING Group on 13 May 2013. On 1 October 2013, he was appointed CEO and chairman of this Board. Ralph Hamers joined ING in 1991. Before his appointment to the Executive Board, he was CEO of ING Belgium and Luxembourg. Ralph Hamers is also chairman of the Management Board Banking. Ralph Hamers holds a Master of Science degree in Business Econometrics/Operations Research from Tilburg University (the Netherlands). KEY CORPORATE FACTS & KPIs COMPANY OVERVIEW Headquarters Amsterdam, Netherlands The ING Group is a Dutch multinational banking and financial services corporation headquartered in Amsterdam. Its primary businesses are retail banking, direct banking, commercial banking, investment Office Locations 250 offices banking, asset management, and insurance services. ING is an abbreviation for Internationale Nederlanden Groep. Founded 1991 ING is the Dutch member of the Inter-Alpha Group of Banks, a cooperative consortium of 11 prominent No. of Employees 84,718 European banks. ING Bank was included in a list of global systemically important banks in 2012. According to the "Fortune Global 500" in 2012, ING was the world's largest banking/financial services and Other KPI #1 9.2m account holders in the Netherlands insurance conglomerate by revenue with gross receipts exceeding $150 billion per annum; overall, it was the 18th largest corporation by revenue. As of 2013, ING served over 48 million individual and Market Cap:$45.2bn Net Debt: $598m institutional clients in more than 40 countries, with a worldwide workforce exceeding 75,000. The EV: $46.5bn EBITDA 16: $4.2bn company is a component of the Euro Stoxx 50 stock market index. Key Financials EV/EBITDA P/E 2016: 15.0x 2016: 8.4x 2017: 15.0x 2017: 8.5x Retail, direct, private, Business Overview investment, commercial banking, insurance, asset management Recent Milestones ING completes divestment program with final sale of 45.7m NN Group shares for €1.4bn Website ing.com 54

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