Zenloop Analytics KEY CORPORATE FACTS /KPIS COMPANYDESCRIPTION Headquarters Berlin, Deutschlandzenloop improves customer retention by using the Net Promoter System® (NPS) framework. The SaaS platform OtherOffices - collects quantitative and qualitative feedback through various channels (link, email, website). All surveys are easy to reply and achieve high response rates of 30-50%. Our smart label technology analyzes the feedback and identifies Founded 7/2016 all relevant insights. Employees 11-25 ActiveMarkets Germany Business Overview 1. Collecting feedback from end-customers in large amounts 2. Analyzing qualitative and quantitative feedback using all state-of- Revenues - KEYCONTACTS Ownership - Paul Schwarzenholz Paul co-founded the company zenloop, the leading TotalFunding €1.9m CEO NPS platform in German-speaking countries, together KeyInvestors - with Björn Kolbmüller and Lukasz Lazewski. [email protected] Website www.zenloop.com/de Contactemail [email protected] Björn Kolbmüller Björn Kolbmüller is co-founder and managing Contactphone +491741038661 CEO director of zenloop. In 2008 he co-founded the online perfumery Flaconi together with Paul [email protected]. NOAH18LONDON STARTUPBOOK 22